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At Applied Energy Products Ltd our business is helping professionals in social housing to not only meet, but exceed the Decent Homes Standard by 2010. On top of having a ‘decent’ home, we recognise that the end-user deserves the best and their satisfaction is critical to us. Through rigorous laboratory testing, we endeavour to ensure that our products perform to specification whilst at the same time remain aesthetically pleasing, energy efficient and economical to run. We make every effort to surpass customer expectations and undertake to develop innovative products that are easy to install and simple to use.
The move away from ‘compulsory competitive tendering’ and the inception of the post-Egan ethos of ‘Best Value’ has enabled us to differentiate from our competitors. The net benefits we deliver are: three market leading brands:
From one parent company (AEP), bespoke sustainable solutions tailored from our high quality product range and a commitment to fostering relationships to promote a culture of learning. We are the only manufacturer with the capability to deliver air, space AND water heating solutions from a single point source. The natural synergy of the brands does not detract from the individual expertise we have within each market sector. The trend, in social housing, towards streamlining the supply chain has presented AEP with an opportunity to ensure that local authorities and RSLs genuinely do achieve ‘Best Value’.
Supported by an application design service with the capability to specify complete designs for heating air, space and water, we are continually improving our position within social housing and are confident in our ability to deliver reliable, quality products to the end user. To reinforce our customer orientation and commitment to our products, we have devised a robust after sales presence that builds around our ‘Customer Service Charter’ for Local Authorities and Registered Social Landlords. We understand that social housing specifiers are concerned with life-cycle costs and to provide security and peace of mind, AEP are able to present a generous range of basic warranties with options to extend.
Individually or collectively, Creda, Xpelair and Redring are three market leading brands with enviable product portfolios. We are dedicated to sharing knowledge and working with social housing landlords to assist them in cost-effectively achieving the Decent Homes Standard by 2010. Our experience and knowledge, coupled with the size and shape of the organisation make us responsive to customer needs and therefore we are proud of our position as the partner of choice. |
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